Cool Grey

Sometimes, some things just don't work for you and you want your money back. As long as the item is still in its original condition (unwashed), including the original packaging, we are happy to accept returns, subject to the rules below, which includes rules about fair use. None of these rules affect your statutory rights.

If you return an item you are able to request a refund within 14 days of the item being delivered.  We will request a photograph of the item to confirm the condition. Once satisfied the warehouse address will be given. 

 

We'll give you a full refund by way of the original payment method.

We aim to refund you within 14 working days of receiving the returned item.

If you request a refund for an item during the above time frames, but you can't return it to us for any reason, please get in touch - but any refund will be at our discretion.

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To apply for a refund, please fill in our contact form specifying your order number. 

Orders will be dispatched within 1 working day.

• ​United Kingdom           £2.99       3-5 working days
  (Including, channel islands)
• European Countries    £7.99        7-10 working days
• The rest of the world   £14.99     7-10 working days

• Healthier hair and skin for babies and toddlers.
• Moisture retention, Which is beneficial for sensitive skin conditions such as Eczema and Psoriasis by using a low absorbing fabric.
• A reduction in friction, which helps prevent bald spots.
• Fewer dust particle, which means breathing in cleaner air. 
• Reduced bedhead and hair breakage. 
• A reduction of Knots and tangles.